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Before attending this course, students must have: A solid understanding of TCP/IP and networking concepts. A solid Windows and Active Directory background. For example, domain user accounts, domain vs. local user accounts, user profiles, and group membership. A good understanding...

Course OutlineModule 1: Preparing to Deploy Windows 7 Business DesktopsThis module helps you plan and perform effective preparation tasks for deploying Windows 7 clients. It begins by discussing client, hardware, and deployment lifecycles. It also discusses how to assess existing...

About this Course This five-day instructor-led course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management . In this course, students will learn how to plan and deploy Windows 7 desktops in large organizations . They...

Planning and Managing Windows 7 Desktop Deployments and Environments

In addition to their professional experience, students who attend this training should already have the following technical knowledge: Networking fundamentals, including TCP/IP/User Datagram Protocol (UDP), Domain Name System (DNS)Microsoft Active Directory principles and...

Course OutlineModule 1: Implementing a Troubleshooting Methodology This module describes the steps involved in establishing and using a typical troubleshooting methodology. It also covers the job role and responsibilities of the EDST. Lessons Lesson 1: Introduction to the EDST...

About this Course This course is designed for Information Technology (IT) professionals who have experience with Windows XP and Windows Vista who work as Windows 7 Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. The goal of this training is to...

Troubleshooting and Supporting Windows 7 in the Enterprise

Before attending this course, students must have: Experience installing PC hardware and devices. Basic understanding of TCP/IP and networking concepts. Basic Windows and Active Directory knowledge. The skills to map network file shares. Experience working from a command prompt....

Course OutlineModule 1: Installing, Upgrading, and Migrating to Windows 7 This module explains how to install, upgrade and migrate to Windows 7. It also describes the key features, editions, and hardware requirements of Windows 7. Lessons Preparing to Install Windows 7 Performing...